Products
Analytics
Retention, engagement, asset movement and growth, read from the same ledger everything else writes to.
What it is
Reporting over platform data rather than a separate warehouse you have to keep in sync. Because rewards, wallets and events share one ledger, the numbers reconcile by construction.
The questions it answers are the operational ones: is the programme retaining people, what does a reward cost, which rules actually change behaviour.
What you can do
Retention
Cohort retention by acquisition period, segment and programme.
Engagement
Event frequency and the behaviour rules are meant to encourage.
Asset movement
Issuance, redemption, expiry and outstanding liability.
Rule performance
What each rule version issued and what it appeared to change.
Segments
Define customer segments once and reuse them across rules and reports.
Export
Send results to your own warehouse when you need to join other data.
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